Sale order return

  1. Go to Invoicing/AR page and select New return

  1. select new return on the top right corner and click "edit" on the desired sale invoice for return

  1. Once you are on it, type in how many you are returning on "return" and "restock" column.Then, hit save.

if you would like to return and not restock, please fill out return only and post it

  1. Go to WMS page (using your scanner) and select scan sale return option, then select the desired sale order number by clicking "edit".

  1. Scan the lot number label on lot number textbox.

  2. if it is a catch weight item, it prompts you a screen like below

Select the UOM unit and then scan a catch weight barcode or type in the weight; then, click add

  1. Then make sure everything is correct, then click save

  1. Then go to Invoicing/AR, click "post" on a desired sale return order

  1. Once it is posted, the credit will be back on client account as well as the return item is back to 1001return location

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